PRIVACY POLICY

At ALTERTRIM, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit or make a purchase from our website.

By accessing or using this website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including but not limited to:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely by third-party payment providers)
Non-Personal Information
Automatically collected data, such as:
  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referring URLs and general usage data
How We Use Your Information
Your information may be used to:
  • Process and fulfill orders
  • Communicate order updates, support requests, or warranty claims
  • Provide customer service and technical support
  • Improve website performance and user experience
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal and regulatory obligations
Sharing of InformationALTERTRIM does not sell, rent, or trade your personal information.We may share information only with:
  • Trusted third-party service providers (payment processors, shipping carriers, analytics services) strictly for business operations
  • Legal authorities when required by law or to protect our rights, safety, or property
Data Security
We implement commercially reasonable security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and ALTERTRIM cannot guarantee absolute security.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance functionality and analyze site performance. You may disable cookies through your browser settings, though this may affect certain features of the website.
Third-Party Links
Our website may contain links to third-party websites. ALTERTRIM is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies independently.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
Depending on your location, you may have the right to:
  • Access or request a copy of your personal information
  • Request correction or deletion of your data
  • Opt out of certain communications
Requests must be submitted via email: đź“§ Support@AlterTrim.com
Children’s Privacy
This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Policy Updates
ALTERTRIM reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes take effect immediately upon posting to the website.
Contact
For privacy-related questions or concerns, please contact us at: đź“§Support@AlterTrim.com